Shipping Policy
At ZEN3D, we strive to deliver your 3D printed products and gift items safely and on time. Please review our Shipping Policy below for detailed information.
Shipping Locations
- We currently ship across India.
- International shipping may be available on request. Please contact us for details.
Order Processing Time
- Orders are processed after successful payment confirmation.
- Customized and 3D printed products require additional production time.
- Order processing time typically ranges from 2–5 business days, depending on product type and customization.
Shipping Time
- Estimated delivery time is 5–10 business days after dispatch.
- Delivery timelines may vary based on location, courier partner, and unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Charges may vary based on product size, weight, and delivery location.
Order Tracking
- Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.
Delays
- ZEN3D is not responsible for delays caused by courier services, natural conditions, strikes, or other uncontrollable events.
Incorrect Address
- Customers are responsible for providing accurate shipping details.
- ZEN3D is not liable for orders delayed or lost due to incorrect address information provided by the customer.
Damaged Packages
- If you receive a damaged package, please contact us within 48 hours of delivery with photos or videos for verification.
- Replacement or refund will be processed as per our Refund and Returns Policy.
Contact Us
For shipping-related queries, please contact:
ZEN3D
Website: www.zen3d.in
Email: support@zen3d.in
Phone: +91 96299 35467
Address:
Ajin.R
Mulagumoodu, 47A Tharavillai
Mulagumoodu P.O – 629167
By placing an order on www.zen3d.in, you agree to this Shipping Policy.